Welcome to the Book Now page for Urban Curls Hair Studio. Below you will find a full list of the services offered.
Book anytime with Vagaro, install the app on your smart phone or book directly online here.
*Note length of hair: short hair is above shoulder | medium is above the bra strap/mid-back
| long is below bra-strap/midback.
SEE SALON POLICIES BELOW
HST will be added to your invoice on completion of your appointment.
Come with your hair freshly cleansed (Day 1 hair), styled how you normally wear it, and completely DRY. Using products as you normally do is fine.
All tangles should be removed - No hats - No ponytails, elastics, barrettes, clips or hair accessories. Ideally your curl expert wants to see how your curls act naturally.
Your appointments are very important to us, it is reserved especially for you. We understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
STRICT AND ENFORCED 24-HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment that you booked months earlier. Since the services are reserved for you personally, a cancellation fee will apply if you do not cancel at least 24 hours before your appointment.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount upon next visit
- NO SHOWS will be charged 100% of the reserved service amount upon next visit.
We encourage you to arrive 5 minutes prior to your appointment. Services at Urban Curls begin and end on time as best as we can. Sometimes curly hair services, especially drying times cannot be predicted so we always do our best to stay on time. If you arrive and cannot wait, please let us know asap so we can reschedule your appointment at a mutually agreeable date/time.
Are sincerely appreciated and are solely at your discretion.
Haircuts are non-refundable but will be adjusted, as long as you make your request within 14 days after your service. We will book an appointment to make adjustments. After that time period you must rebook for another appointment at full price. Unopened and unused products can be returned or exchanged within 14 days for a full refund or exchange.